Customer Service - Big 4 Bank

Your new company

Join an internationally recognised Big 4 Bank dedicated to delivering world-class service and support to a diverse portfolio of personal and business clients. Renowned for a culture built on innovation, flexibility, and inclusion, this organisation prides itself on being a place where people genuinely love to work. You will be empowered to bring your whole, unique self to the office, with your ideas and initiatives actively encouraged by a supportive leadership team. At the heart of their mission is a commitment to creating a meaningful, positive impact for their customers, their people, and the broader community.

Your new role

As a member of the Customer Service team you will play a key role in making sure their customers are being provided with the best possible service on a day to day basis. This is full time position on an initial 9 month contract with the view to transition into a permanent role.

Your skills and experience

• Ideally you will have 1-2 years prior customer service/retail/hospitality experience or are a recent graduate who is keen to learn
• Strong communication skills should be second nature to you
• A genuine passion for helping others and a proven track record of delivering exceptional customer service

Your benefits

• Hybrid, flexible working environment - you will be able to work from home as well as from the office after 6-8 weeks of onboarding.
• Be part of something new from day one. Join a freshly minted team where you’ll embark on a comprehensive group onboarding journey. You’ll learn, grow, and hit the ground running alongside a cohort of new colleagues, building the team culture together from the very start.
• Work-Life Harmony: We offer a structured 4-week rotating roster with a mix of standard and late shifts (until 7:30 pm). You’ll only work one Saturday per month, and with shifts confirmed 4 weeks in advance, you’ll have the consistency you need to balance your commitments.

You will love working with them!

Your next step

Does this sound like something you would be interested in? If the answer is ‘Yes’ then we would love to hear from you!

Simply click ‘Apply now’ and attach an updated copy of your CV, or if you have any questions and wish to have a confidential conversation contact me on morgan.orr@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.